theta cleaning corp. wants to use the house of quality matrix in designing and developing a new vacuum cleaner. what is the first step that theta cleaning should take?

Respuesta :

the first step that theta cleaning should take is Identification of customer requirements

The process of establishing what and how a client wants a product to perform is known as "customer needs identification." Customer needs, however frequently closely tied to design standards, are non-technical in nature and represent how customers view the product.

Customer needs describe a customer's reasons for buying a good, service, or brand, or alternately, the qualities of a good, service, or brand that entice them to buy. And every company or organization is working to identify this customer needs.

Making sure that clients are satisfied and loyal depends on accurately assessing their demands. Customers will go to a competitor if you improperly identify their needs or if you show apathy for them.

Learn more about customer needs identification here:

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